Designer.
Leader.
Strategist.
Hey, I'm Ryan
I'm a UX Designer and Leader located in the Boston Area.
I’m passionate about creating exceptional products and working with exceptional people.
Right now, I’m leading UX vision and strategy at Fidelity for a multi-year transformation. We're bringing once-separate, vendor-enabled journeys together within Fidelity's digital ecosystem. The work serves nearly 150,000 customers and the experts who support them—reducing friction, removing risk, and improving operational efficiency.
The result: 100% throughput with zero processing or review errors, and over $36 Billion in revenue last year.
It’s complex enterprise design work at the intersection of customer experience, business strategy, and transformation—exactly where I love to be.